You can solve these problems immediately
Our goal is to solve your problems & questions as quickly as possible - that's why we have created short forms that you can use to solve the most common problems yourself in less than 5 minutes without having to contact support!

FAQ
Find frequently asked questions and answers about products, your shopping experience and payment methods.

Returns & exchanges
Conveniently arrange an exchange or return in our self-service portal. Simple & uncomplicated.

Delivery status
Track the status of your order & delivery here. Please have your order number & e-mail address ready.

Feedback
Do you have an opinion or suggestions for improvement and would like to let us know? Use our feedback form.
Do you have another problem? Contact us!

Contact form
Do you have another request or need additional help? Create a support ticket and our team will get back to you!